How can we help?

Search our knowledge base or browse categories below to find what you need.

New to GiftDrop? Learn how to set up your first page.

Customizing your celebration and fundraising links.

How money moves from supporters to your bank.

Identity checks, limits, and securing your profile.

Common issues and how to resolve them quickly.

Frequently Asked Questions

Quick answers to the most common GiftDrop questions.

If you've encountered an issue or need to report a user, please use our reporting system.